Welcome to TechBharti IT Solutions & Services.
Providing Solutions for companies to grow their customer support operations
Years Of Experience
Globally-Minded Tele-Agents
Support and Agents
Your idea is our responsibility. 100+ projects and counting.
Project Done
Company Benefits
Why choose us?
The Best Tech Solutions for Our Customers.
InBound Call Center
Get trained inbound call centre specialist for 24* Customer support, thereby elevating customer retention& satisfaction. We offer 360° Services:
1. Customer Services
2. Call Answering
3. Help Desk
4. Lead Qualification
5. Chat Support
6. Technical Support
7. Inquiry Handling
Outbound Call Center
Take your outbound customer service to the next level and boost customer engagement and satisfaction with our multilingual customer service agents. We deliver:
1. Lead Generation
2. Appointment Setting
3. Seminar & Event Registration
4. Upsell / Cross-Sell
5. Telesales
6. Product Promotion
Customer Support Services
We enable businesses set-up a robust contact and call centre solution for:
1. E-commerce call centre services
2. Call centre technical support
3. Retail BPO services
4. Healthcare BPO services
5. Insurance BPO services
6. Logistics BPO services
7. Cold calling services
What We’re Offering
Why you Should Choose Our Services
- Workforce optimization
- Sales process automation.
- Universal agent approach.
- Self-help- IVR, Chatbots, and more.
- Digital channels- WhatsApp, Emails, and Social Media.
- Increased productivity
- Highly trained customer
support experts. - Integrated telemarketing
solutions. - Scalable customer support
model. - Multilingual voice and chat.
- Increased customer satisfaction
CX Improvement Orientation.
Call centre monitoring and quality enhancement Training
Reporting & Analytics management. Social Media.
- Workforce optimization
- Sales process automation.
- Universal agent approach.
- Self-help- IVR, Chatbots, and more.
- Digital channels- WhatsApp, Emails, and Social Media.
Perfect solutions that business demands
Providing excellent technology solutions
We eagerly put in use new IT innovations
Client Testimonials
What They’re Talking?
Mike Hardson
Senior Designer
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Aleesha Smith
Senior Designer
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Peek Thakul
Governer Of Canada
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Active Clients
Projects Completed
Glorious Years
Professional team
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1102, Technocity IT Park,
Mahape MIDC,
Navi Mumbai. 400710
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